Threezinc Legal
Data Deletion Policy
Threezinc connects to Meta Ads accounts to fetch ad creatives, performance metrics, and related account data so users can view insights inside the Threezinc dashboard. This page explains how users can request deletion of their Meta-connected data.
Last updated: April 28, 2026
How to Request Data Deletion
Option 1
Disconnect Meta account from the dashboard
Users can disconnect their Meta Ads account directly inside the Threezinc dashboard. Once disconnected, Threezinc deletes the stored Meta connection and removes synced Meta Ads data associated with that connection from active application storage.
Option 2
Email support
Users may also request deletion by contacting our support team at api@threezinc.ai. Please include the email address associated with your Threezinc account and the Meta Ads account you want removed so we can process the request quickly.
Deletion Timeline
We process verified deletion requests within 7 days. If a request needs additional confirmation to verify account ownership, the timeline begins once that confirmation is received.
What We Delete
- Meta Ads connection data, including stored access tokens and connection records.
- Synced Meta Ads account-related data used in the Threezinc dashboard, including ad account information, campaigns, ad sets, ad creatives, and performance metrics.
- Account-related integration data required to keep the Meta Ads connection active inside Threezinc.
What We Do Not Retain
After deletion is completed, Threezinc does not retain the deleted Meta access token, the deleted Meta Ads connection, or the deleted synced Meta Ads creatives and performance data in our active systems.
Questions
If you have any questions about this policy or need help with a deletion request, contact api@threezinc.ai.